FAQ
* Please note that the comic cover displayed here is intended for reference purposes only and is subject to potential changes by the publisher. It is important to understand that there are instances when a comic's cover might be unfinished, and what you see is a preliminary version, often referred to as a 'virgin cover.' However, the final production cover will typically include essential information such as the publisher's logo, title, and details about the creative team. While we strive to provide the most up-to-date cover images on our website, discrepancies may occur. If you happen to come across any issues, kindly reach out to us via email at sales@pyramidcomics.com, providing us with the title, issue number, or a link, so that we may promptly rectify the situation. Your cooperation is greatly appreciated
FAQ (Frequently Asked Questions)
What condition are your new release comics in?
When comics arrive to our store from a publisher, printer or distributor, we bag and board our comics in a better then industry standard, 3 mil PE Archival bag and 24 point acid free board them as they come out of the box. Covers will be as pristine as possible, with allowances for paper stock, printing errors, binding, and the handling process. dings and dents, including some spine stress are possible, but kept to a realistic minimum.
When will my order ship? USA
Orders consisting of new this week releases, arrived last week, two weeks ago, and three weeks ago will typically ship within 24 hours. Orders that containing current issues, back issues, graphic novels and or merchandise are usually ship within 2 business days (excluding weekends and holidays). These are estimated time frames and can be affected holidays, or increased order volume. Please note that problems relating to credit card payments will delay shipping.
Do you ship to APO or FPO addresses?
Yes, shipping to APO or FPO addresses typically adds to in transit times. We recommend choosing USPS Priority Mail at check out to avoid prolonged delays.
When will my order ship? International
International Orders require special processing and additional handling and will usually ship within 4 business days (excluding weekends and holidays) after payment.
What are your shipping methods?
Our shipping partner of choice is the United States Postal Service (USPS). They deliver everywhere and they accept our business packages after hours.
Free Shipping - Qualifying domestic orders $74.99 and over can be shipped free in the lower 48 states by Economy shipping, will be our choice of shipping method, We may use Fedex ground, UPS or USPS for shipping (our choice), simply select the free ECONOMY MAIL shipping option during checkout.
Free shipping to Alaska, Hawaii, Puerto Rico, US Virgin Islands, US Territories and Armed Forces applies to orders composed only of comic books, graphic novels, books, magazines, and back issues that exceed $99.00.
Select Comic Book Release Policy
On Select Comics; To ensure that all of our valued customers have a fair opportunity to purchase high demand latest releases, Pyramid Comics has implemented the following policy for the first week of select comic book's releases:
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First Copy: The first copy of any new comic book purchased will be sold at cover price.
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Additional Copies: Any additional copies of the same comic book will be priced as marked.
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This policy applies for the first week of a comic book's release.
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Discounted price will be applied at check out.
We appreciate your understanding and cooperation as we work to ensure that everyone has a chance to enjoy their favorite comics at a fair price. This policy helps prevent bulk buying and reselling at higher prices.
Thank you for supporting local businesses and your fellow collectors!